First you need an authenticator app on your mobile device, for generating one-time codes. There are many such apps, but we recommend using Microsoft Authenticator.
- Download and install on your phone. (iPhone) or (Android)
- Download and install Google Authenticator on your phone. (Iphone) or (Android)
In order to get two-step authentication for logging in to Educloud, you need to set up a one-time code for your account. This is done by scanning a QR code that you get through .
- Go to via PC or tablet
- Choose Change your OTP.
- Sign in with your Educloud credentials or ID-porten.
- You will be sent to a page with a QR code.
- Open Microsoft Authenticator app on your mobile device
- If you have not done this before, select Get started
- If you have already used this authenticator app, click on the plus icon to add a new connection/two-factor code.
- Choose Other (Google, Facebook etc.). The camera on your phone should now open.
- Scan the QR-code shown on your PC/tablet.
- The two-factor code for Educloud will be added to the bottom of the list in your authenticator app (not necessarily with that exact name).
- The authenticator app will generate one-time codes every 30 seconds.
- Confirm the code in the field at the bottom of the page with the 6 digit code from the authenticator app.
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Opening hours are weekdays from 08:30 to 17:00 and Saturdays from 10:00 to 15:00.
Phone number: 22 84 00 04
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Students and employees can book a Zoom meeting with UiO Helpdesk. Available hours are Tuesday to Thursday between 11:00 and 13:00.
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