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Two-factor authentication (2FA) is required to secure your university account. 

To set up two-factor authentication, click on the option that applies for you:

Have you been notified to set up two-factor authentication? 

To display the More Information Needed-dialog, which starts the activation process,and follow these steps:

1. Sign in with your username@uio.no and click Next.

2. You will see now see the sign-in page. Type your username@uio.no and password. Click Sign in.

• If you are asked if you want to stay signed in, you can click yes. You will now see the More Information Needed-dialog. Go to How do I proceed from the More information required-dialog.

Do you see the More information required-dialog on your display?

How do I proceed from the More information required-dialog?

1.  Click Next to start the activation process.
   
   
2. Download the Microsoft Authenticator-app by clicking Download now. Once you have downloaded the app, click Next.
   
   
3. Click Next to start setting up two-factor authentication.

4. The setup guide will show a QR-code that must be scanned by the Microsoft Authenticator-app.

On your phone

1. Open Microsoft Authenticator on your phone.
2. If prompted, allow notifications.
3. Tap add an account (+) and select Work or school.
   
   
    

4. Select Scan QR code. Do not select Sign in here. If necessary, give the Authenticator app access to the camera.

5. Point the camera on the phone, while in Microsoft Authenticator, at the QR code. The application will automatically recognise the QR code and configure two-factor authentication.
   
   If you have problems scanning the QR code with the authenticator app, click Can't scan image? 

Continue the setup process on your computer

1. Setup is now completed. Let us verify that two-factor authentication with push notification works by approving the notification set to the authentication app on your phone.
   
   
    
2. Approve the notification that has been sent to your authenticator app on the phone.
3. Your approval of the notification will be picked up by the guide and you can click Next.
   
   
    
4. The guide will end with a confirmation that you have completed the setup of two-factor authentication. Click Done.
   
   

Test if the setup works

You can verify that the setup with Microsoft Authenticator works by  in your browser and confirming the authentication request in the Authenticator app on your phone. Log in with a username in the format username@uio.no.

Alternative methods for two-factor authentication

The recommended method for two-factor authentication is Microsoft Authenticator. If you can't or won't use Microsoft Authenticator, or if you don't have a mobile phone, you can use another method approved by the Head of IT Security. See the guide for other approved authentication methods.

Do you have problems with two-factor authentication?

• Visit the website on problem solving